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Multicultural Workforce: 8 Skills to Close Communication Gaps

Globalization creates tremendous opportunities for international business, along with the need to communicate with multicultural professionals.  While diversity of thought and culture significantly contribute to innovation and productivity, there are often communication gaps that negatively impact business, and business relationships, even when diversity is apparent, acknowledged, and respected. Being fluent, or near-fluent, in spoken English […]

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A Sound Idea

Sounds, other than the human voice, can facilitate or hinder communication. They’re often used to create a mood that evokes a specific emotion. Have you ever watched a movie or television show, and noticed how the background music changes, depending on the emotion of the scene? Sometimes there’s even music designated for specific characters. Remember Bruce, the shark, […]

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Sales in All Situations

When most of us think of sales, we think of a formal pitch like the one Don Draper offers in this clip from Mad Men. [youtube=http://www.youtube.com/watch?v=suRDUFpsHus] While Draper gives an excellent sales presentation, “selling” situations manifest in numerous ways outside of formal business. Leading sales expert Daniel Pink, author of To Sell Is Human: The […]

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